At Bath & Body Works, our purpose goes beyond selling product. It’s also about fostering a safe, welcoming and empowering workplace for our thousands of associates around the globe and truly making a difference in our communities. We are guided in our work and interactions with others by four core principles – our values which have been at the heart of everything we do. They are:

The Customer Rules!

The power of our brand starts with our customers. Our unique relationship with them guides every decision we make—because when we know our customers like we know our friends, we understand what they value and can anticipate their needs.

Passion Leads to Success.

We love what we do! We have fun creating the fragrances and experiences that bring happiness to people around the world. Our care for our customers drives us, giving our work a strong sense of purpose that keeps us focused on always exceeding expectations and delivering exceptional results.

Diversity, Equity and Inclusion Makes Us Stronger.

We will integrate DEI principles into every level and aspect of our business. We will treat everyone respectfully and fairly and provide and foster an environment where everyone feels safe and empowered to be successful. We do not tolerate discrimination of any kind, harassment or bullying or other abusive behavior in the workplace. We have no tolerance for retaliation of any kind.

It Matters How We Play the Game.

We hold ourselves to the highest standards and always focus on doing what’s right in our workplace, our communities, our industry, and for our planet. We lead with honesty, integrity, and humility because how you get there matters as much as the destination.